“Crawford’s global head of Cyber Paul Handy says organisations should focus not only on risk prevention but also preparedness in the event of a cyber incident, and a key part was understanding the claims process.
‘Cyber-related business interruption is a costly and potentially ruinous expense,’ he said. ‘By engaging with a loss adjuster with full-time responsibility to support the insured through the assessment and quantification, policyholders can be much more confident in achieving their desired outcome.’”