A staggering 87% of utility and energy companies have been hacked at least once in the past thirty-six months, according to a Skybox Security study. Despite this alarming statistic, many of these companies remain confident in their cybersecurity defenses, highlighting a dangerous gap between perception and reality. The study points to poor password practices, misconfigurations, and overreliance on compliance as key factors that have left these critical infrastructure networks vulnerable to attacks.
In addition to these cybersecurity concerns, U.S. utility companies face challenges driving consumer participation in energy efficiency programs. Despite the availability of $8.8 billion in incentives from the U.S. Department of Energy’s Home Energy Rebate program, many utilities struggle to offer a clear and seamless path for customers to access these benefits. This has led to a fragmented customer experience, resulting in delays, confusion, and low participation rates, which threaten the success of these initiatives.
Vehya Inc., a Detroit-based company, offers an all-in-one platform to address these issues. The platform integrates e-commerce, customer relationship management (CRM), vendor management, rebate processing, and administrative services, providing a more efficient solution for utilities and their customers.
Cyber Insurance
Vehya’s platform is SOC2-compliant and adheres to GDPR regulations, ensuring robust data protection with advanced security protocols and comprehensive cyber insurance. Cloud-based servers provide reliable uptime and enhanced cybersecurity measures, directly addressing the vulnerabilities identified in the Skybox study.
The platform also connects customers with verified contractors, enabling efficient management of projects, payments, and rebates. Through the Vehya PRO app, contractors can access deployment, communication, scheduling, and administrative tools, simplifying program management for utilities.
With partnerships including DTE Energy, Vehya aims to improve the adoption of utility programs while addressing the vulnerabilities that have led to so many utilities being hacked, ultimately strengthening cybersecurity measures across the industry.
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