Planning Is Preparation
There’s an old saying: failing to plan is planning to fail. In the digital age, this still applies. Yet many organizations lack a complete incident response plan to address the aftermath of a cyberattack. Arctic Wolf’s new Incident360 Retainer seeks to change that.
A Shift from Traditional Retainers
Legacy incident response retainers limit organizations with hour-based models. These force tradeoffs between preparation and crisis response. Arctic Wolf removes this burden. Its retainer covers one full-scope cyber incident—no hour-based limits, no compromise.

Key Features for Modern Threats
Incident360 offers tools for readiness and recovery. These include a central IR dashboard, Cyber Resilience Assessments, and runbooks for major threats like ransomware. The platform aligns with frameworks like NIST CSF and CIS Controls.
Rapid Response and Cost Savings
Service-level agreements (SLAs) as short as one hour enable swift action. Arctic Wolf claims up to 70% savings compared to traditional response models. Their response team averages 15% faster recovery times and reduces ransom demands by 92%.
Guidance and Insurance Support
The enhanced “Incident360 Retainer Plus” includes one-on-one sessions with Arctic Wolf experts. Organizations can build or review plans and improve cyber insurance positioning with generated insurability ratings.
Dan Schiappa, president of technology and services at Arctic Wolf, said in a company press release, “It’s no longer a question of if, but when a severe cyberattack will occur. The Arctic Wolf Incident360 Retainer gives customers the ability to prepare with confidence and respond without hesitation.”
Other News: In 74% of Ransomware Attacks, the Crooks Got At Least Some $: Arctic Wolf Survey(Opens in a new browser tab)