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AI vs. Fraud: How Cybercriminals Exploit Technology & The Future of Fraud Prevention

Posted on February 20, 2025February 20, 2025 By Martin Hinton
Team8’s Latest Report Highlights Emerging Fraud Threats and Strategies for Prevention

The battle against fraud is entering a new phase, driven by artificial intelligence (AI) and real-time payments. A new report from Team8, Fraud Exposed: An In-Depth Look at AI and Other Disruptive Trends and Technologies Shaping the Fraud Landscape, outlines the evolving fraud landscape and offers a way to combat AI-powered scams.

The report reveals a shift from system-based fraud to social engineering, where cybercriminals exploit human vulnerabilities (sound familiar?). It highlights the fusion of cybersecurity and fraud prevention teams within enterprises and AI’s critical role in enabling and combating fraud.

A Trillion-Dollar Problem

Fraud is a massive and growing problem. According to Team8, global merchant losses to online fraud between 2023 and 2027 will surpass $343 billion. By 2031, businesses will spend over $250 billion annually on fraud prevention—an exponential rise from $45 billion today.

With the expansion of real-time payments and account-to-account transactions, fraudsters can now move stolen funds faster than ever. This shift demands new fraud prevention frameworks that combine AI-driven analytics and behavioral monitoring.

Team8 logo – a stylized blue and purple abstract shape followed by the company name in bold uppercase letters.
AI: A Double-Edged Sword

AI and machine learning (ML) are transforming fraud prevention by detecting anomalies in real-time transactions. However, fraudsters also leverage AI to create hyper-realistic scams, deepfake identities, and AI-generated phishing attacks.

One of the report’s most alarming case studies won’t be new to our readers. But it deserves a mention again and again. It details how cybercriminals used AI deepfakes to impersonate executives at an engineering firm, resulting in a $25 million loss. Fraudsters also use AI-powered tools to automate phishing, bypass authentication protocols, and conduct large-scale social engineering attacks.

As a result of this, the financial sector must adopt AI-driven fraud detection that matches or surpasses fraudsters’ capabilities. “The financial industry must embrace proactive, intelligence-driven strategies to protect customers and build resilience,” says Ronen Assia, Managing Partner at Team8.

Expert Insights from Industry Leaders

The report is backed by insights from top industry experts. Team8’s fintech leadership authored the publication, with guest commentary from Mastercard, Moody’s, AWS, Alloy, Ballerine, and Charm Security. These thought leaders provide diverse perspectives on fraud prevention, AI-driven security, and regulatory challenges, ensuring a well-rounded analysis of the current fraud landscape.

The Rise of Cyber-Fraud Fusion Teams

The convergence of fraud prevention and cybersecurity is becoming essential. Many leading financial institutions, including Mastercard and Capital One, are integrating cyber-fraud fusion teams to break down silos between security and fraud detection.

According to Gartner, by 2028, 20% of large enterprises will adopt these teams, up from less than 5% today. The approach enables early fraud detection by identifying risk signals before a transaction occurs.

Johan Gerber, EVP at Mastercard, emphasizes that combating AI-powered fraud requires collaboration across industries. “Cybercriminals are using AI to scale their attacks. The only way to fight back is to work together across multiple sectors, sharing intelligence and leveraging advanced fraud detection.”

Human Vulnerabilities: The Weakest Link

Insert it “is people” joke. The report underscores that fraud is no longer just a technology problem—humans are the prime targets. Fraudsters increasingly exploit social engineering techniques to manipulate victims into transferring funds or disclosing sensitive information.

Authorized Push Payment (APP) fraud, where victims are tricked into sending money, is one of the fastest-growing fraud types. The Global Anti-Scam Alliance (GASA) estimates that scams and social engineering attacks led to over $1 trillion in financial losses globally in the past year.

Regulatory approaches to APP fraud vary by region. In the UK, banks must now reimburse customers for APP scams, shifting liability to financial institutions and driving investment in advanced fraud prevention tools. In the U.S., liability still falls largely on victims, though regulatory shifts are expected.

Future-Proofing Fraud Prevention

The Team8 report lays out key recommendations for the financial industry:

  • AI-Powered Behavioral Analytics: Fraud prevention systems must continuously analyze user behavior and flag unusual activity in real-time.
  • Deepfake-Resistant Identity Verification: This part really struck us. Identity verification techniques like biometric authentication and liveness detection must evolve to counter AI-generated deepfakes.
  • Regulatory Innovation: Governments are faced with a challenge, balance fraud prevention with data privacy regulations. They must help to ensure security without increasing consumer risk.
  • Cross-Industry Collaboration: Financial institutions, regulators, and tech firms must collaborate to share fraud intelligence.

A narrative-based approach to fraud prevention is also essential. Instead of viewing fraud as isolated events, organizations must analyze the full lifecycle of fraud—from reconnaissance to fund withdrawal—to detect emerging attack patterns. (Note: this isn’t a new concept. When your enemy orders bodybags or cancels everyone’s leave, there is a story unfolding. You gain these insights with open-source intelligence. Pay attention.)

Investment Trends: A Booming Market

The fraud prevention market is seeing record investment. Between 2014 and 2024, fraud-focused fintech companies raised over $15 billion across 1,000 deals. Beyond this, and notably, 37% of fraud startups successfully progressed from seed to Series A, outpacing the fintech industry average of 31%.

Corporations like IBM and Moody’s are increasingly acquiring fraud prevention firms. The report says this signals the sector’s growing importance. As AI-driven fraud continues to escalate, investment in fraud intelligence platforms, behavioral analytics, and cyber-fraud fusion technologies is expected to rise.

Quick Summary

The report strikes a familiar note: fraud, like so many other cyber crimes, is evolving, and the fight against it requires a multi-layered defense strategy. AI, machine learning, and behavioral analytics will play a crucial role in fraud detection, but collaboration between financial institutions, regulators, and technology providers is just as important.

As financial services embrace AI-driven fraud prevention. But they must also remain vigilant against AI’s power in the hands of the bad actor. The future of fraud prevention lies in intelligence-driven, adaptive security solutions that can stay ahead of cybercriminals’ evolving tactics.

Other News: New At-Bay Email Security Solution to Combat Financial Fraud(Opens in a new browser tab)

Martin Hinton

Martin Hinton is the Executive Editor and Publisher of Cyber Insurance News and Information. With over three decades of journalism experience across six continents, his work encompasses investigative reporting, documentaries, and coverage of cultural, political, and business news. To learn more about his career, click on his name to visit his LinkedIn page.

AI & Cyber Insurance, Cyber Insurance, Cybersecurity, Cybersecurity Report Tags:AI fraud prevention, AI-driven security, cyber insurance, cyber liability insurance, cybersecurity threats, Deepfake Scams, digital scams, financial Fraud, financial technology, fraud detection, Ransomware, real-time payments, social engineering attacks

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