Changed customer expectations, new technologies, and new market entrants require insurers to rethink the claims journey. Recognised as the cornerstone of the customer lifecycle, claims departments must proactively become more customer-centric, collaborative, innovative, digitally-focused, and forward-thinking to provide the reputation and retention rates essential for the success of insurance. In light of inflationary pressures, supply ... Read more

Panel Balancing Cyber Risk and Growth: The Complexities, Emerging Risks, and Potential Solutions Associated with Insuring Cyber Threats Explore the evolving landscape of cyber threats and the role of reinsurance in providing coverage for cyber risks Examine the latest developments such as how coverage will have to change in the future, the impact on pricing ... Read more

Underwriting is the crux of insurance. And when it comes to improving your underwriting performance, it’s not all about process efficiency, innovation, and technology. Market conditions, emerging risks, product development and your relationship with brokers are paramount to success. The Underwriting Network is the new name for Intelligent Insurer’s annual underwriting event. Building on four years of success, ... Read more